1. Compliance Overview
ZATCA requires all businesses to issue electronic invoices (e-invoices). Our system handles the complex encryption, signing, and reporting needed to meet these standards automatically.
Legal Requirement:
Ensure your VAT and CR numbers are accurate. Incorrect data will lead to invoice rejection by ZATCA's Fatoora portal.
2. Onboarding Process
CSR Generation
Generate a Certificate Signing Request in ZATCA Settings. This is your digital identity for the Fatoora portal.
Compliance CSID
Upload your CSR to ZATCA to receive a testing certificate. This allows you to verify the system works correctly.
Production CSID
After passing compliance checks, request your Production certificate. This makes your invoices legally binding.
3. e-Invoice Features
Automated QR Codes
Every invoice includes a ZATCA-compliant QR code. Scanning this shows the seller name, timestamp, and tax total.
XML Reporting
The system generates the required UBL 2.1 XML files for every invoice, ready for clearance or reporting.
4. Troubleshooting
Clearance Failures:
If an invoice is rejected, check the 'ZATCA Error Log' on the invoice detail page. Usually, it's a missing address or invalid VAT number.